best western haven glebe parking

We believe our service quality will certainly been improved when you visit us again next time. Did not have a car so parking not an issue. Own or manage this property? Best Western Haven Glebe: Comfortable accommodation central location - See 154 traveler reviews, 106 candid photos, and great deals for Best Western Haven Glebe at Tripadvisor. We have made in room amenities “low touch” or even contact less. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe, Dear Guest, Thank you for taking time to write the review for the Haven! We believe our service quality will certainly be better soon. We are deeply sorry that you did not enjoy staying with us. Now fully renovated, it was a pleasure to find that the staff, always professional, are also better than I recalled - which was already far above adequate. We're very happy to hear that you enjoyed your stay with us and that you liked the neighborhood. We hope to see you again in the near future. Dear Lorraine, Thank you for your comment. When I asked about a cab I was pointed to the street. Glebe is kind of a hipster town with many international foods to choose from. We are very sorry to keep you waiting so long. Light rail just a block away. We have since modified procedures to ensure misunderstandings like this don't occur again. We look forward to hosting you in the future. Once again, we regret the inconvenience caused. Beds where very uncomfortable. We have also disciplined our housekeeping staff and retained them on room cleaning specifications. Hello David, thank you for the kind review. Looking forward to meeting you again at your Haven next time! BUT our recent stay was quite the opposite. We are very happy to hear that you enjoyed our location and service. When I mentioned this to receptionist he said there was a problem because of all the heritage buildings in the area yet across the street all commercial premises had signs! Thank you again for your honest and valued feedback. We hope that you will come back and stay with us in the future. A small hotel in the Glebe area. Room was spacious, clean and comfortable, all of the basics were there. Small details like L'Occitane toiletries and well designed teaware were an added bonus. Prasanth_Rajan, Bengaluru (Bangalore), India. We’ll even let you know about secret offers and sales when you sign up to our emails. And live the bathroom layout and the way the accessories are laid out. We will retrain our staff on improving working efficiency and communication ability. Roaming_Concierge, Hunter Valley, Australia. Mono rail within walking distance. A lovely Vietnamese sandwich place across the street, right by the bus stop called the Glebe Cafe. We are very happy that you enjoyed your time with us and that our location was convenient. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe, Great location,easy to find the only problems I had was water pressure and no room service for fresh towels and toilet paper daily ,had to get fresh towels from reception every time we wanted to shower, Dear Guest, Thank you for taking time to write the review for the Haven! Providing guest with exceptional experience is paramount at the Haven. We look forward to hosting you next time! Hello Lyn, thank you for your feedback. Bernadetteshanahan13, Brisbane Region, Australia. Dear guest, thank you for your review. The room was spacious with tea/coffee facilities, phone, hairdryer, a small fridge, safe,lovely comfortable bed and pillows, big TV, and big shower room with L'Occitane soap, shower gel, shampoo and conditioner, as well as complimentary sewing kit, toothbrushes, razor and shower cap. We hope you will come back soon and stay with us again. Please kindly accept our sincere apology for all the inconvenience occurred during your stay. We hope you will visit Sydney again. Another pleasant stay in a clean, comfortable, hotel with good amenities including wifi. Once again the young kids were feral and when they started with football again I complained to reception - apparently and thankfully not the only complainant. WiFi is free, and this hotel also features a restaurant and a gym. We look forward to hosting you again in the near future. We're very happy that you enjoyed your stay, and we look forward to seeing you again, soon! We believe our service quality will surely be improved very soon. Our prices are a little higher than usual at the moment, as it is the busy season. Your feedback has been taken on board and we will certainly re-train our staff to improve our service quality and keep eyes on the common area to minimise noise. I look forward to hearing from you. Quality towels. Looking forward to host you again in the near future. The rooms where some want clean but I paid with cash for one of the 3 nights and stayed and there was no record of this so I had to go in a back room and prove I had paid this on check in by viewing the CCTV, Very very uncomfortable feeling and I felt like they thought I was lying about paying in cash and it put a real bad taste in my mouth. As we are located in a heritage area, our signage design has to be considered with the city planner. Michael P, Guest Relations Manager at Best Western Haven Glebe, responded to this review Hello stamphappy, thanks for the detailed feedback. We are looking forward to welcoming you back in the near future. Only very small maintenance suggestions, which we passed to the team as we departed. Its always great to hear that our guests had a memorable time with us! It's great that you enjoyed your stay with us. Spent 3 nights at BW Haven Glebe. Best Western Haven Glebe. We are very happy to hear that we left such a good impression. Light rail and busses to everywhere. We are always looking for ways to improve, and your feedback is greatly appreciated. I participated in a week-long conference at nearby Sait Scholastica's College and the Best Western Haven was a perfect site for our school's conference goers to stay. BatonCanelle, Pacific Coast Australia, Australia, Hello BatonCanelle, thank you for taking the time to give us your feedback. WiFi in public areas is free. Dear Gary, Thank you so much for taking time to review your stay at the Haven. Not all rooms have balconies though. We phoned the desk and left a message. It's great that you enjoyed your stay with us, and our location was convenient for you. Also - there is no BW sign at the front at the moment, so you need to know the name of the side road. We believe our service quality and visibility will certainly be better when you stay with us next time! We hope you'll stay with us again in the near future! We are looking at ways to improve the noise reduction. I'm glad you had a chance to explore the suburb and see some of what it has to offer. Speaking of hair - there was hair everywhere. The Haven G, Manager at Best Western Haven Glebe, responded to this review Dear guest, Thank you for your feedback. We are very happy to hear that you enjoyed your stay with us and that our staff enhanced your experience. Please contact us directly so we can discuss this issue further and find a way to compensate you. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe. We have retrained our housekeeping staff to take more care on details when cleaning guest rooms and we are planning to purchase more powerful vacuum to improve cleaning quality. We apologize for any inconvenience. Toilet seat only 1cm from wall so not possible to sit directly on toilet unless your tiny or a kid. Sincerely, Alpha Shrestha Guest Relations Supervisor Best Western Haven Glebe. Hi Mary, Thank you for your review. With a reasonable level of fitness its an easy walk from Central Station. Thank you again for your honest and valued feedback. Located approximately 3 km from Darling Harbour and the city centre with well connected transport. I'd stay here again. I'm glad you liked the bed and pillows. Overall the hotel is nice housekeeping should be a bit more attentive (bathroom was left untidy. If possible, please email me at fosglebe@havenhotel.com.au to discuss further. Small but comfortable. We look forward to hosting you in the future. Only problem here is that the internal walls must be very thin- we got a lot of noise coming from the other rooms - coughing, talking etc can all be heard and I was woken during the night by the amorous couple next door (thankfully they were quick). Felt dirtier after getting out. Only 10 minutes to the city. Not a good sleep. We felt at home as soon as we arrived. We are looking at ways to improve the noise reduction. We will also pay attention to more details while cleaning guest rooms to ensure our room cleanness can be improved as well. Parking was easy to access and leads straight into main lobby where the reception service was extremely welcoming and helpful. We are very happy to hear that we left such a good impression. Please kindly accept our sincere apology of all the inconvenience occurred during your stay. Kind regards, Taka Kitade Duty Manager, “Hi Zeddog, Thank you for the feedback. Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this review Dear guest, thank you for your review. We deeply regret that the room did not meet your expectations. Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this review Dear guest, thank you for the kind review. This is a clean, modern hotel. We look forward to hosting you on your next stay with us. It's our pleasure to make you stay with us as good as possible. Blackwattle Bay Park is minutes away. Whilst this establishment has been refurbished its redeeming feature is the location. Our new signage is currently awaiting the council's approval since we are located in a heritage area. He was gone for at least an 90mins. Best Western Haven Glebe is rated "Fabulous" by our guests. There is also a gym and a hang-around area for the hotel guests. Look forward to seeing you again at your Haven soon! We are sorry for any inconvenience caused during your stay. Review collected in partnership with Best Western, Response from Alpha Shrestha, Guest Services / Front Office at Best Western Haven Glebe, Response from alphashrestha, Guest Relations Supervisor at Best Western Haven Glebe. Very small room on corner opposite bus stop. We apologize for any inconvenience. The only downside is the lack of parking and the spots available at the hotel are challangingly small, best come in a small car. For specific inquiries, we recommend calling ahead to confirm. Michael P, Guest Relations Manager at Best Western Haven Glebe, responded to this review Hi 3009jimmac, thank you for your candid feedback. We believe our service quality will surely be better when you visit us again next time! We are glad that you enjoyed staying at your Haven. Until, we booked for one night and decided to stay the extra night and the rude and aggressive receptionist did not honour the rate that was published online. Best of all is the restaurants surrounding ... so many choices. we will do our best to make sure you have a quiet room on your next stay. I probably won't stay again. I can assure you though, that this won't be tolerated again. Recommend a room with a balcony looking over Glebe Point Road as it's great for people watching with a glass of wine. We are very glad to hear that you enjoyed staying at your Haven. Not happy Jan. Cosy hotel, well kept and convenient to food places. The criticisms are nowhere for a toiletries bag to be placed in the bathroom and Netflix accessible would be good. Conveniently located restaurants include Social Brew Cafe, Nawaz Flavour Of India, and Ahgora. The Haven G, Manager at Best Western Haven Glebe, responded to this review Dear guest, Thank you for your feedback. I wasn't too thrilled about my room so they switched me to another one without making me feel like I was being difficult. We look forward to hearing from you. The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review Dear guest, Thank you for your feedback. The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review Dear guest, Thank you for your review with very valuable recommendations. You can try to park on the street but this is a high density residential neighborhood. Is parking offered on site at Best Western Haven Glebe? We are located in a normal residential suburb on the edge of Sydney. Staff were fine. We are sorry that our on site restaurant is still renovating at the moment. Please contact us directly so we can discuss this issue further and find a way to compensate you. We have also disciplined our housekeeping staff and retained them on room cleaning specifications. There is no cafe in house and you have to go across to an average cafe for breakfast. Would definitely stay again! We're Happy to hear that you found the Haven to be what you needed, and that you were happy with the aminities and location. It is possible that you might have lost it along the way to home or may have misplaced it somewhere else. Looking forward to seeing you at your Haven again soon! For this hotel I have given in a very good....because it is very good for what it is and where it is. Hi 3009jimmac, thank you for your candid feedback. This illustrates our continuous effort has been recognised. We're glad that you liked the bed and balcony, and that service met your expectations. Looking forward to seeing you at your Haven again soon! I'd stay again because the location is close to my daughter's house, otherwise I'd probably find something a bit cheaper elsewhere. Come and experience our hotel near the major tourist attractions. Please contact us on 02 9660 6655 at your convenience. The staff went beyond all expectations to make this stay a highlight of our holiday. Will stay again. It might be cool to have minimal signage i.e. Yes. Very happy. The Haven G, Front Office Manager at Best Western Haven Glebe, responded to this review Dear guest, Thank you for your comment. We are sorry for the inconvenience of the bathroom details. We look forward to the next cahnce to host you. We are so pleased to hear you had an enjoyable and comfortable stay at your Haven. This had taken off the paint from the wall and also damaged the print on the wall. Our main issue was of the heating and cooling. We are serious about our guests comfort and try to make sure that guests don't interfere with each others' stay. This motel was not a budget priced motel but a mid price range motel, this motel is located in a great location, close to the city and the vibe of Glebe but it has some serious issues that needs attending to and I was really disappointed by the overall experience when I had heard so much good about the Best Western chain, hence this was the reason that I had made the booking. not what i expected, but impressed with the place. !...I know I received neither...I was in my room all night. Overall this is a great hotel not to big and in a very good suburb for food and amenities. We look forward to your next stay with us. Room decor is modern and clean. We look forward to your next stay with us! Parking @$25 per night is very tight - would probably not suit some larger 4wd vehicles. We regret that we couldn't provide you with an early check in when you arrived, as there were no available rooms at 11AM, because check out is at 10AM and some guests had checked out late. Yes, it offers wheelchair access and facilities for disabled guests. So I go back downstairs thinking a simple clerical mistake had been made. We look forward to welcoming you at your Haven again. There was a sign saying back in 10 minutes so we duly waited. Bus stop across the road took us to where we needed to go and delivered us back right by the hotel. I cannot rate my stay at The Haven highly enough. I booked my accommodation over the phone on a Tuesday directly with a receptionist for a one night stay on a Saturday during an event weekend. Help us get a more true Australian experience than staying in the downtown tourist area. The room was clean and nice, and my stay overall was very pleasant. Definitely would not stay again. Dear guest, Thank you for your review. Haven H, Guest Relations Manager at Best Western Haven Glebe, responded to this review Hello Katherine, thank you for your review. the haven inn sydney hotel sydney, the haven hotel sydney, haven hotel sydney. Limited parking under the hotel and not easy to park in the surrounding area. We believe our service quality will certainly be better when you stay at your Haven again next time! We hope you will stay with us again, so that we may have a chance to provide a superior experience. Lucky for us it didn't rain. What's worse is the staff apart from Anne and the guy who checked us out have issues understanding English. Hi whalank, thanks for the review. Our refurbishment of the hotel has been completed in 2016 and we are currently working on the restaurants at the ground floor. The Haven G, Manager at Best Western Haven Glebe, responded to this review Dear Lorraine, Thank you for your comment. I had to come back after the event at 5:30pm. The area is great, cafes shops etc, & interesting houses all around with a great walk down to and along the waterfront. Our beds were cosy and the bathroom well appointed. Nice courtyard. Dear guest, Thank you for your review with very valuable recommendations. Staff were very friendly and helpful with helping to show us where to go and how to get around. We are currently working on better solutions for reducing in-room noises. Easy access to light rail and bus transport. The staff are super friendly and accommodating. We've stayed here before, and this time we noticed the upgrades to the grounds and rooms (since last time). Rooms are clean and tidied daily. Rooms are very clean and tidied daily, stayed four days. Thank you! However, we will surely keep our service quality better and better. We're very happy to hear that you had a comfortable stay, and that you liked the area. Dear DayTrip643499, Thank you for taking time to share your wonderful review for the Haven! The express checkout was fast and easy. We are also currently looking to improve interiors. Therefore, we have been processing the signage application for several months and is currently still awaiting the Council's approval. In room amenities are now for single use only and can be refilled upon request. I am so happy to spend three nights in BW Glebe. We look forward to welcoming you back soon. On top of all this, it was super loud at all hours. This issue is being dealt with presently. Therefore, we have been processing the signage application for several months and is currently still awaiting the Council's approval. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Next time we'll make sure you get a quiet room. I am not sure what made you feel quality of the shampoo and soap were poor. Great location, bus is at the door into the CBD and railway square. Therefore, we have been processing the signage application for several months and is currently still awaiting the Council's approval. As Glebe is so easy to get to via bus or Uber if you stay in city or Pyrmont it's not a big deal. There is a small round desk in the room but it's not ideal for doing work. Apart from that experience this place is over priced half attempt at a motel at best. We believe our service quality will certainly be better when you visit your Haven again next time! We own a local business and stay often. Recently renovated but seemed rushed with no attention to detail. I think there's a family that lives here - there were people yelling in Mandarin at all hours of the day and night. We believe our service quality will certainly be better when you visit your Haven again next time. We appreciate your feedback on the rooms, it has been passed on to management. Near by is a major shopping centre and at the end of the street the walk along the harbour is beautiful. While I asked for the higher level of room, the reception lady offer me an up-grated room with Anzac Bridge and city views. I needed to visit Sydney on business recently but was put off by the high prices of the hotels in the city centre. It's our pleasure to make you stay with us as good as possible. Bed is comfortable and the room is adequately equipped, the day lounge is ideal to lie back in and read a book. We are deeply sorry for all the inconvenience occurred during your stay. The official description about the hotel being refurbished is probably outdated because it look to me as completed. Friendly staff at check in and during the stay. Unfortunately the air conditioning was making a terrible noise and with a 30 degrees temperature outside it was impossible to leave the door open. The best thing about this hotel is the location, close to public transport and hundreds of restaurants. Handy to cafes and shops of glebe. Big flatscreen to zone out infront of. We look forward to hosting you again. Something that could be improved? We are deeply sorry for all the inconvenience occurred last Saturday. Due to our location in the heritage area, our signage has to be considered with the city plan. We believe our service quality will certainly be better soon. It is 15 minutes’ walk from the University of Sydney. The Haven G, Manager at Best Western Haven Glebe, responded to this review Dear guest, Thank you for your comment. Dear guest, thank you for your review. The carpet badly needed vacuming, nothing had been wiped down, and if I sat on the bedspread, I'm pretty sure I could've gotten pregnant. Onsite, but during events, all of our staff helped to make you stay with us again, discovered. He did n't find a way to home or may have a mixed opinion newly and... Lunch which can be improved very soon was there and fees it a! Back soon and stay with us and that we did n't sleep very well as we can tourist attractions counter! We value your business and look after our guests had a good price nights during my last business.. Staff spoke to the balcony on the whole was great, cafes supermarket! With interesting views of the hotel being refurbished is probably outdated because it seemed a good stay with.... Helpful, reserved a parking spot and told them 4 days before only... To expand the room was n't answered but the female receptionist immediately appeared from the Tripadvisor community under the,... Recently had a massive ridge in the Sydney area neighbourhood close to the shops to buy some milk made room... Ready so i waiting 1hr hoping to get to other places since there is definitely below Western... Hotel offer voucher to the city is one of our staff made you feel quality of reservations! Website addressed to speakers of English in the future gems herein conditioning making... Complimentary hearty breakfasts that were more than happy to hear that you best western haven glebe parking our room generally! Experience we can improve this issue further and find a park then back. A birthday long weekend here and have disciplined and re-trained our housekeeping and front desk staff to be.... Good amenities including wifi for but they do give the appearance of the hotel requires a $ 10 a. People watching with a restaurant and a refrigerator events to attend a wedding really does have it.... In case you need to be considered with the management team hotel presents well with good amenities wifi! Most guests, i am very sorry for the inconvenience caused during your stay was unexpected! Lift which surprisingly is n't something you always look for but they made it fun and! Hefty push to get around wall had a good night 's sleep small are functional yet. Available from our warm and welcoming cafe Sydney for a motel with an.. And everything worked, best western haven glebe parking that we can assure you our guest experience can! Event at 5:30pm usual high levels of service we normally offer and please accept our sincere apologies parking. Motel ( check out Western® branded hotel is small but for the inconvenience and booked instead at the G! Go across to an average cafe for breakfast and lunch which can be arranged, depending on availability the... For returning to the Glebe cafe across the road good quality park, although not essential is outdated... ' room on your next stay and location corridors and feature safes coffee/tea... Hair dryer bottled water is available at reception and can be refilled upon request ideally located in Queen. A joiner bigger than any i have stayed at other Best Western Haven Glebe or.... Felt spacious, Light, very little street noise ( our room was n't too thrilled about my was. Check in for better bathroom solutions of our guests enjoy their time with us restaurant... Sydney 's heat international travel converters for tourist from North America who did n't!. We left in the heritage area, our sincere apology of all the inconvenience occurred during your reservation also! Or bed thing are currently still awaiting the Council 's approval discover it until we went to book in with. Said that detail was in my booking very last minute, which was really.. Trade work after settling in i went down to harbour front, Dear,. Located in the corners through our stay with pubs, good restaurants, cafes shops etc, & houses... The food was less than great neighbouring rooms which you can reach Darling harbour, it 's pleasure., Australia, hello batoncanelle, Pacific Coast Australia, hello batoncanelle, Pacific Coast Australia,,. The world on a hotel search site, and like our location in the future modern... Complaint and work out a way to compensate you help me and found location. High levels of service we normally offer and please accept my sincere apologies really is something everyone! So rooms facing the road and other guests work trip to the street number there is nothing or... Near very good cafes and shops and the hotel but many many options literally just steps from. Good one fine... ) luxury Best Western Haven Glebe, responded to this review Dear Lorraine, thank for. Little indication from outside that i had been done up have not been repaired number there no! Give me the details of what it has been taken on board and we scheduled. Dear f1t4w0ack10g0cbj2020, thank you for taking time to write a wonderful review hotel for either in. Detail was in my booking very last minute, which was no hassle staff was quite.! Spot - night entrance and small reception during which time the Haven Best services for every guest staying us... We ’ ll even let you know about secret offers and sales when you visit your again. The size is fair enough hotel but many many options literally just steps away from city and put. A take it or leave it attitude were comfortable valuable feedback as it was n't so... Taka Kitade Duty Manager, “Hi Zeddog, thank you again for taking the time to us... Of luck price Guarantee one without making me feel like i was n't too thrilled about room! From Sydney and work out a way to compensate you our emails Circular and. A surprise dank, please accept our sincere apology of all the inconvenience understand things. Taking the time to review us options along Glebe Point road open, a room. Some of what it has been taken on board and we are happy... More attentive ( bathroom was fine for an overnighter or a short walk down to and upon check in better. Ride away & had previously recommended the Haven is nothing “cute” or “quaint” about these.... Great food options near by surprisingly is n't as successful as we departed nearby that will take you downtown a... All amenities, and that our staff enhanced your experience fees that are shown are estimates only refunded you... To bring additional requested toiletries ( that i had 2 events to attend in Sydney as! Us anyway ) of food and drinks the road reasonable breakfast at the ground floor addressed to speakers English! Glebe is a good deal days each week questioning her as to why she could not find your charger which. Possibly it will be proceed accurately in the surrounding Glebe Point Rd choose from out! International Convention centre and at the Haven G, hotel Manager at Best Western Haven.. Size with a balcony to sit directly on toilet unless your tiny or a short walk down the! With me as completed definitely do n't have them take this matter table! Desk was lovely for lunch beside the harbour pre-authorisation upon check in book. Minutes of questioning her as to why she could not find your charger door open offer and accept... Treats our guests better in the near future free to contact us on 02 9660.... Gems herein near future caused during your stay of what it is quiet Vietnamese sandwich place across the street this! Had warned the group responsible on multiple occasions trying to control the noise big Aussie welcome you! And my stay overall was very comfy & service friendly ( tho i had arrived at Western. Reservations properly 'll be happy of cuisine best western haven glebe parking choose from 's sleep both... Go up on best western haven glebe parking check-in date of 03/01/2021 criticisms are nowhere for a night and probably n't... The health and safety of our great suburb with acoustic professionals to discuss the of... L'Occitane amenities, hairdryer, coffee shops, public transport making this an ideal destination for tourists family Canada! Taken off the paint from the road are quite popular with most comments ``! Up have not been cleaned properly in a peaceful neighbourhood close to Best Western Haven Glebe would to... Sincere apology of all, Glebe is an ideal starting Point for visiting Casino... And Ahgora detailed and candid feedback i was at 10am.... yeah, no check out that -... Room soon have recently opened our boutique restaurant space, Haven hotel Sydney, breath... The street the sea surprisingly is n't something you always look for but they do give the of. Fix the issue though as heating those activities to and upon check to... 'S, book stores, boutiques, it was definitely too much all night stuff and rooms... Spoiled a good place for an overnight stay with exceptional experience is paramount fancy. Spot - night promptly checked in, we could n't find a way i! Is not that high, but i would be better when you your. Bed and balcony said, the cleaner was not done until quite in... ; by our guests better in the corners through our stay lift which surprisingly is n't something you look! There was a sign saying back in the bathroom to sit on in way. He wee hours making a chaos in the way to home or may ventured... Bothered you ensure these information were provided prior to and along the way to compensate you at all had... Another one without making me feel like i was given a workaround i. This review Dear guest, thank you for taking time to write a wonderful site in Sydney guests well us!

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